Privacy Policy

Kodelyth ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services.

1. Information We Collect

1.1 Information You Provide

• Contact Information: Name, email address, phone number, company name
• Payment Information: Billing address, payment method details (processed securely via SSLCommerz — we do not store card numbers)
• Project Details: Information you share about your project requirements and business needs
• Account Information: Username, password (hashed), and profile data for course accounts
• Communications: Messages, feedback, and support requests you send to us

1.2 Automatically Collected Information

• IP address, browser type, and device information
• Pages visited, time spent on pages, and clickstream data
• Cookies and similar tracking technologies (see our Cookie Policy)
• Referral sources and search terms

2. How We Use Your Information

We use your personal information to:

• Provide, operate, and improve our services
• Process orders, payments, and subscriptions
• Send project updates, invoices, and service communications
• Provide customer support and respond to inquiries
• Send marketing communications (with your consent — you can opt out anytime)
• Analyze website usage to improve user experience
• Comply with legal obligations under Bangladesh law
• Detect and prevent fraudulent or unauthorized activity

3. Legal Basis for Processing

We process your data based on the following legal grounds:

• Contract Performance: Processing necessary to fulfill services you've ordered
• Legitimate Interest: Improving our services and preventing fraud
• Consent: Marketing communications, cookies (where required)
• Legal Obligation: Compliance with Bangladesh financial and tax laws

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information with:

• Service Providers: Hosting providers, payment processors, email services — only as needed to deliver our services
• Legal Requirements: When required by Bangladesh law, court order, or to protect our legal rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets — you will be notified in advance

All third-party providers are contractually required to protect your data and use it only for specified purposes.

5. Data Retention

We retain your personal data for as long as necessary to:

• Maintain an active client relationship
• Comply with legal and tax obligations (typically 7 years under Bangladesh tax law)
• Resolve disputes and enforce agreements

You may request deletion of your account data at any time by contacting us at privacy@kodelyth.com. Note that some data may be retained for legal compliance purposes.

6. Data Security

We implement industry-standard security measures including:

• SSL/TLS encryption for all data in transit
• Encrypted storage for sensitive data
• Access controls limiting employee data access to what is necessary
• Regular security audits and vulnerability assessments
• Secure password hashing (bcrypt)

No system is 100% secure. In the event of a data breach affecting your rights, we will notify you within 72 hours.

7. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you
• Correction: Update inaccurate or incomplete data
• Deletion: Request deletion of your personal data ("right to be forgotten")
• Portability: Receive your data in a machine-readable format
• Objection: Object to processing for direct marketing purposes
• Restriction: Request we restrict processing of your data

To exercise these rights, email privacy@kodelyth.com. We will respond within 30 days.

8. Cookies

We use cookies and similar technologies. See our Cookie Policy for full details. You can manage cookie preferences through your browser settings.

9. Children's Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us immediately and we will delete it.

10. International Transfers

Your data is primarily stored and processed in Bangladesh. If we transfer data internationally (e.g., to cloud providers), we ensure appropriate safeguards are in place consistent with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on our website. The "Last Updated" date at the top reflects the most recent revision.

12. Contact Us

For privacy-related inquiries:

• Email: support@kodelyth.com
• Subject line: Privacy Request – [Your Name]
• Address: Chanchkoir Bazarpara, Gurudaspur, Natore, Rajshahi 6440, Bangladesh